System
Thank you for contacting Skype Customer Support!
0:40:00 System
Sherrenne D. has joined this session!
0:40:00 System
Connected with Sherrenne D.
0:40:05 Sherrenne D.
Hello! Welcome to Skype Live Support! My name is Sherrenne. How may I help you?
0:40:32 shadowxxcool
Hi my account was banned yesterday.
0:40:49 shadowxxcool
by abousing of group of s*ckers
0:41:15 Sherrenne D.
I'm sorry to hear that your Skype account has been suspended.
0:41:20 Sherrenne D.
I would be willing to check on this for you.
0:41:20 Sherrenne D.
May I have your Skype name and name, please?
0:42:05 shadowxxcool
of , my old account was shadowxx7 , my name Vladislav bilyi
0:42:15 shadowxxcool
Chernigiv\ Ukraine
0:42:37 shadowxxcool
shadxx@gmail.com 0:42:48 shadowxxcool
Rokosovskogo str 6\98
0:43:30 Sherrenne D.
Thank you, Vladislav.
0:43:35 Sherrenne D.
Please just give me a moment to check on this for you.
0:45:23 Sherrenne D.
Thank you.
0:45:38 Sherrenne D.
Upon checking your account has been suspended.
0:45:48 Sherrenne D.
In accordance with paragraph 11.2 of the Skype Terms of Use we have terminated your right to use the Skype software, and have prevented any further access to your Skype account.
0:45:53 Sherrenne D.
This is because you have violated the paragraph 6.3 © of the Terms of Use which prohibits the use of the Skype software to send unsolicited communications. Any Skype Credit that was in your account is non-refundable.
0:45:58 Sherrenne D.
You can read the full text of the Terms of Use here:
www.skype.com/go/tou
0:47:54 Sherrenne D.
It’s been awhile since I’ve heard from you, just checking to see if we’re still connected?
0:48:25 shadowxxcool
oh sorry
0:48:30 shadowxxcool
i was away
0:48:54 Sherrenne D.
Sorry that I couldn't help you, but do you have any other concerns besides this?
0:48:56 shadowxxcool
This is because you have violated the paragraph 6.3 © of the Terms of Use which prohibits the use of the Skype software to send unsolicited communications. Any Skype Credit that was in your account is non-refundable.
Its so cool ofcourse
0:49:34 shadowxxcool
Yeah , but i was aboused by group of s*ckers who blocks all skypes and trying to get money
0:49:44 shadowxxcool
on this crime
0:50:00 shadowxxcool
No stop
0:50:15 shadowxxcool
You need to unlock my account
0:50:39 Sherrenne D.
Unfortunately, we cannot re-activate your account. We take the safety of Skype customers very seriously and need to apply certain restrictions to protect our customers’ details.
0:50:50 shadowxxcool
I DONT CARE!
0:50:57 shadowxxcool
If u want , i can give your skype account to me
0:51:07 shadowxxcool
il give it to group of people
0:51:28 shadowxxcool
and then , we will see , that you will say the same
0:51:44 shadowxxcool
things , really want ?
0:52:10 shadowxxcool
I have little buissnees , more than 200 members in list
0:52:16 Sherrenne D.
Unfortunately, as we have explained to you before, it is not possible to restore your Skype account. We have applied these restrictions to protect Skype users.
0:52:47 shadowxxcool
I NEVER MADE something wrong to other users
0:53:04 shadowxxcool
they wait me now to make our plans
0:53:17 shadowxxcool
And this guys make me fail
0:53:28 Sherrenne D.
I am so sorry, but then again the said account will remain suspended.
0:54:09 shadowxxcool
And what i need to do?
0:54:20 shadowxxcool
Maybe you can say it to me ?
0:55:31 Sherrenne D.
I am so sorry but it is permanently suspended.
0:56:14 shadowxxcool
Why you say all time "sorry , sorry" ...
Its your fail in your system!
0:56:59 shadowxxcool
Your "sorry's" you can put somewhere , but not here
0:57:38 shadowxxcool
Me dont f*ck that it was suspended permamently or not ,
0:57:55 shadowxxcool
i lost a lot of peple > time> money
0:58:08 shadowxxcool
becouse of your fail
0:58:10 Sherrenne D.
Please be noted that this is not a failure to our system.
0:58:10 Sherrenne D.
The account blocking process is usually an automated process and is initiated when it detects certain abnormalities in customer accounts. It is in place to protect our customers’ security, which we take very seriously.
0:58:28 shadowxxcool
STOp
0:58:44 shadowxxcool
Not your fail ?
0:59:03 shadowxxcool
Can you read russian or translate ?
0:59:21 Sherrenne D.
Again you have violated the Terms of Use. In this the account is permanently deleted.
0:59:52 shadowxxcool
You can read in russian or translate russian ?
1:00:01 shadowxxcool
please , read it
http://habrahabr.ru/post/183302/ 1:00:08 shadowxxcool
or i can translate it
1:00:52 Sherrenne D.
Please let me know what does it mean in English.
1:01:09 shadowxxcool
ofс , one minute
1:02:08 shadowxxcool
translate google , cuz
1:02:10 Sherrenne D.
When you requested the refund for this order, we had not received the payment yet. Therefore, instead of refunding you, we have cancelled the order.
1:02:51 shadowxxcool
stop , i dont care about money
1:03:02 Sherrenne D.
Please disregard the refund.
1:03:15 shadowxxcool
5$ its not realy money for me.
1:03:24 shadowxxcool
back to the passage
1:03:28 shadowxxcool
Through this hole is impossible to hack skype account, but the consequences could be even sadder. A security Skype is a service by right-clicking on the contact from the context menu, you can select the "Block this person" and put a check mark in "Report Abuse this subscriber."
This service works great and helps in the fight against spam. But as always there were "enterprising" and users are now using the service in the "struggle with unwanted" Skype users. How it works - you can do a search for login and directly from the search block and report to do or knowing login, simply call the menu via skype: insert_username_here? Menu.
According to preliminary calculations enough 9 (maybe more) of these complaints and the account is automatically blocked. Now, these latter-day "hackers" are already being collected in groups, arranged through social services. information network which account you want to block, and he is locked in a very short time.
1:04:41 shadowxxcool
Now, the most unpleasant - Skype support does not address any specific cases automatically lock your account. One answer - you have violated paragraph 6.3 of the Terms of use Skype. As a result, it turns out - if you have important contacts, correspondence history, beautiful and memorable username to which you have long been accustomed to paid subscription money on the balance sheet etc. you will lose it all and for all. Hijacked account can be restored through a support, proving that this is your account, but in this case, to prove something useless.
The forum Skype, this problem has long been discussed, here's one of those goo.gl/64aDA, but unfortunately nothing has changed. This writer personally suffered from the loss of the account, but maybe someone does not think the situation with automatic locks on Skype problem, please discuss it in the comments.
1:06:17 Sherrenne D.
I am so sorry but then again the said account will remain suspended.
1:06:37 shadowxxcool
you red this message ?
1:06:58 shadowxxcool
people sad that its a big fail in the skype system
1:07:15 shadowxxcool
you understand this?
1:07:29 shadowxxcool
if not i can make more prooves
1:07:32 Sherrenne D.
Yes, I had. But please be noted that suspension of the account does not just vary on this. It may also include the activity of once account.
1:08:09 shadowxxcool
on what if vary ?
1:08:12 Sherrenne D.
Thank you for the bringing this information to use. But then again your account will remain suspended.
1:08:34 shadowxxcool
on what it vary ?
1:08:42 Sherrenne D.
I can't provide this exact activities for you.
1:08:42 Sherrenne D.
The extent of information our system provides with us is restricted.
1:08:47 shadowxxcool
ahahaha
1:08:51 shadowxxcool
Stop
1:08:52 shadowxxcool
And now
1:09:09 shadowxxcool
I want say some words
1:09:32 Sherrenne D.
Go ahead, please.
1:11:16 shadowxxcool
When this guys added me to their contact list , i was in panic and write in this messanger ( support like now , but there was another man ( or woman

) ) and i said " some guys trying to block my skype , what i need to do , help me ???? "
1:11:27 shadowxxcool
And answer was :
1:12:16 shadowxxcool
" dont worry ! i checked your account and i trully can say that your account is clean , you dont worry about bann , all okay "
1:12:32 shadowxxcool
And i sad " thank you so much , good night "
1:13:07 shadowxxcool
I go to sleep , and when i woke up i saw on my screen banned account
1:13:57 shadowxxcool
And now , you want to show me that when i sleep , i made so much damage to someone or skype system , that i realy needed to be banned ?
1:14:27 Sherrenne D.
I am so sorry but as what I've said it will remain suspended.
1:14:30 shadowxxcool
in 2 am i have no troubles only group of mfu*kers who abuse my skype
1:14:44 shadowxxcool
in 9 am i have ban
1:15:02 shadowxxcool
ofс all nigth i was spamming , yes ?
1:15:11 shadowxxcool
you want to say it ?
1:15:45 shadowxxcool
Or u want to say that my aacount was banned becouse of abuse , right ?
1:16:37 shadowxxcool
If u say 1st variant - you will lie , cuz when i go to sleep no problems was with my account
1:17:23 shadowxxcool
if u sad 2nd varian that it was made by group of people - i want to listen it
1:18:07 Sherrenne D.
Do you have screenshot for the conversation that someone is threatening you to blocked the account?
1:18:28 Sherrenne D.
I having a screenshot for this "group of people" ?
1:19:26 shadowxxcool
yes ofcourse , im not alone , a lot of my friends was abused and have banned .
screeenshots on russian language , one minute
1:19:38 Sherrenne D.
Okay.
1:19:48 shadowxxcool
http://gyazo.com/7f97a9c127689058d06f14a0af0a3cc0.png 1:19:53 shadowxxcool
http://gyazo.com/84d270c4870595b6312ad459d778ede4.png 1:20:12 shadowxxcool
on original :
1:20:13 shadowxxcool
[1:22:34] ORder: админ jet wow
[1:22:37] ORder: Juline
[1:22:40] ORder: уже заблочили
[1:23:03] Влад , Шэддди: ммм , я вас не пойму , вы кто и что вам нужно?)
[1:23:10] | MaZeRaTTy | SeReGa |: 100 рублей
[1:23:12] ORder: Мы блок скайперов
[1:23:16] ORder: можем ваш скайп забанить
[1:23:32] Влад , Шэддди: А можем не можем?
[1:23:37] ORder: [2:17] АНДРЕЙ | MAGNUS:
<<< skype:modmaker_aka_dimitro?menu
[1:23:40] ORder: ща его блочи
[1:23:40] ORder: м
[1:23:48] Влад , Шэддди: это кто?
[1:23:54] ORder: Дмитрий малежик
[1:24:09] Влад , Шэддди: И кто это?
[1:24:24] ORder: на wowjp модер
[1:24:55] Влад , Шэддди: Я таких не знаю
[1:25:46] Влад , Шэддди: какова причина?
[1:25:56] ORder: без причины
[1:25:59] ORder: вымагательство
[1:26:02] ORder: нужно как то зарабатывать
[1:26:12] Влад , Шэддди: 100 рублей ?
[1:26:13] Влад , Шэддди: biggrin
[1:26:16] ORder: ага
[1:26:17] ORder: biggrin
[1:26:17] Влад , Шэддди: иди бутылки сдай)
[1:26:21] ORder: лень
1:20:23 Sherrenne D.
Thank you.
1:20:34 shadowxxcool
i can translate it
1:20:43 Sherrenne D.
What I can do for this is to be forwarded to a specialty team.
1:20:48 Sherrenne D.
They will look into this.
1:20:58 Sherrenne D.
Can you please provide an email address they can reach you on ?
1:21:09 shadowxxcool
Shadxx@gmail.com 1:21:16 shadowxxcool
oh stop
1:21:29 shadowxxcool
yes its my old email
1:21:39 shadowxxcool
new email
Shedxx@gmail.com 1:21:59 shadowxxcool
its better to write on new email
1:22:03 Sherrenne D.
Thank you.
1:22:08 Sherrenne D.
Do you have other email address?
1:22:23 Sherrenne D.
I mean do you have other concern?
1:22:45 shadowxxcool
No only i want to unlock my account
1:22:55 shadowxxcool
i can give a threads on
1:23:02 shadowxxcool
russian skype community
1:23:21 shadowxxcool
http://community.skype.com/t5....2%D1%8B %D0%9E%D1%80%D0%B3%D0%B0%D0%BD%D0%B8%D0%B7%D0%B0%D1%82%D0%BE%D1%80%D1%8B-%D0%B1%D0%BB%D0%BE%D0%BA%D0%B8%D1%80%D0%BE%D0%B2%D0%BE%D0%BA-Skype- %D0%BF%D1%80%D0%BE%D1%87%D0%B8%D1%82%D0%B0%D1%82%D1%8C-%D0%B2%D1%81%D0%B5%D0%BC-%D0%B7%D0%B0%D0%B1%D0%BB%D0%BE%D0%BA%D0%B8%D1%80%D0%BE%D0%B2 %D0%B0%D0%BD%D0%BD%D1%8B%D0%BC/td-p/1804140
1:23:21 Sherrenne D.
Thank you for the information.
1:23:24 shadowxxcool
read it
1:23:42 shadowxxcool
threre are all information about this guys
1:23:48 Sherrenne D.
If there isn't anything else I can help you with then I wish you a pleasant day!
I'd like to let you know that at the end of this chat you will be presented with a survey, but as your case is still open you can just ignore it. You will be given the same survey once more after we have solved your case.
1:24:58 shadowxxcool
http://community.skype.com/t5....2%D1%8B %D0%9E%D1%80%D0%B3%D0%B0%D0%BD%D0%B8%D0%B7%D0%B0%D1%82%D0%BE%D1%80%D1%8B-%D0%B1%D0%BB%D0%BE%D0%BA%D0%B8%D1%80%D0%BE%D0%B2%D0%BE%D0%BA-Skype- %D0%BF%D1%80%D0%BE%D1%87%D0%B8%D1%82%D0%B0%D1%82%D1%8C-%D0%B2%D1%81%D0%B5%D0%BC-%D0%B7%D0%B0%D0%B1%D0%BB%D0%BE%D0%BA%D0%B8%D1%80%D0%BE%D0%B2 %D0%B0%D0%BD%D0%BD%D1%8B%D0%BC/td-p/1804140
1:24:59 shadowxxcool
read it
1:25:11 shadowxxcool
it will be much better
1:25:24 shadowxxcool
http://community.skype.com/t5....2%D1%8B %D0%9F%D0%BE%D1%81%D1%82%D1%80%D0%B0%D0%B4%D0%B0%D0%B2%D1%88%D0%B8%D0%BC-%D0%BE%D1%82-%D0%B7%D0%BB%D0%BE%D0%BD%D0%B0%D0%BC%D0%B5%D1%80%D0%B5 %D0%BD%D0%BD%D0%BE%D0%B9-%D0%B1%D0%BB%D0%BE%D0%BA%D0%B8%D1%80%D0%BE%D0%B2%D0%BA%D0%B8-%D0%B0%D0%BA%D0%BA%D0%B0%D1%83%D0%BD%D1%82%D0%B0-Skype /td-p/1321666
1:25:33 Sherrenne D.
Yes, I will be include to the report that I am going to write.
1:26:36 shadowxxcool
Thank you . Tomorrow il write to this support and ask about same questions. People cant wait .